Contact / Concierge

Reach the atelier.

Questions about a piece, an order, sizing, a custom commission, or an engagement ring? Contact the atelier directly.

Email: atelier@ilenejoy.com · Phone: 818-858-2512

We typically reply within one business day.

Work Directly With Ilene

Ilene Joy offers something rare in fine jewelry: direct access to the designer herself.

Working with Ilene is anything but a distant, mass-produced jewelry experience. To the contrary, every client relationship is handled with the utmost care, intention, and an atelier-level eye. Private appointments with Ilene are available in Los Angeles, and Zoom consultations are available worldwide for custom pieces, engagement rings, one-of-one designs, heirloom redesigns, and personal styling.

For select bespoke projects, private consultations may also be arranged beyond the Los Angeles atelier by request.

Whether you are selecting your first Ilene Joy piece or creating something entirely bespoke, the process is intimate, highly personal, and guided by Ilene from concept to completion.

If you can imagine it, Ilene can help you bring it to life.

Concierge

How We Can Help

  • Private appointments with Ilene in Los Angeles
  • Worldwide Zoom consultations
  • Size and fit guidance
  • Detailed product information
  • Engagement ring inquiries
  • Custom and one-of-a-kind commissions
  • Heirloom redesigns
  • Stone sourcing
  • VIP concierge services
  • Personal shopping
  • Press, media, and brand partnerships
  • Career and internship inquiries

Atelier

Los Angeles

By appointment only.
To request an appointment or consultation, please email atelier@ilenejoy.com or call 818-858-2512.